TDT’s Top 50 Inspirational Entrepreneurial Quotes – By: Dr. Matt Lindsay

No one ever said it was easy being an entrepreneur. entrepreneur-1751Whether you’re in the early stages of your statrup, just secured funding for your startup or you are ready for product launch, there will always be those three components when you ask yourself if this whole entrepreneur thing is worth it. Instead of giving up and throwing-in the proverbial white towel, keep your head up and look to the following 50 quotes to inspire and motivate you during those tough patches.

1. “The critical ingredient is getting off your butt and doing something. It’s as simple as that. A lot of people have ideas, but there are few who decide to do something about them now. Not tomorrow. Not next week. But today. The true entrepreneur is a doer, not a dreamer.” – Nolan Bushnell, entrepreneur.

2. “Do it or not. There is no try.” –  Yoda, Jedi Master.

3. “To any entrepreneur: if you want to do it, do it now. If you don’t, you’re going to regret it.” – Catherine Cook, co-founder of MyYearbook.

4. “It’s not about ideas. It’s about making ideas happen.” – Scott Belsky, co-founder of Behance.

5. “I’ve missed more than 9,000 shots in my career. I’ve lost almost 300 games. 26 times I’ve been trusted to take the game’s winning shot and missed. I’ve failed over and over and over again in my life and that’s why I succeed.” – Michael Jordan, NBA Hall of Famer.

6. “There’s nothing wrong with staying small. You can do big things with a small team.” – Jason Fried, founder of 37 signal.

7. “Ideas are easy. Implementation is hard.” – Guy Kawasaki, founder of AllTop.

8. “If you just work on stuff that you like and you’re passionate about, you don’t have to have a master plan with how things will play out.” – Mark Zuckerberg, founder of Facebook.

9. “The best time to plant a tree was 20 years ago. The second best time is now.” – Chinese proverb.

10. “Never give in–never, never, never, never, in nothing great or small, large or petty, never give in except to convictions of honour and good sense. Never yield to force; never yield to the apparently overwhelming might of the enemy.” – Winston Churchill, British Prime Minister.

11. “There’s lots of bad reasons to start a company. But there’s only one good, legitimate reason, and I think you know what it is: it’s to change the world.” – Phil Libin, CEO of Evernote.

12. “The secret to successful hiring is this: look for the people who want to change the world.” – Marc Benioff, CEO of Salesforce.

13. “The price of success is hard work, dedication to the job at hand, and the determination that whether we win or lose, we have applied the best of ourselves to the task at hand.” – Vince Lombardi, head coach of the Green Bay Packers (1959-1967).

14. “When everything seems to be going against you, remember that the airplane takes off against the wind, not with it.” Henry Ford, founder of Ford Motor Company.

15. “If you’re not a risk taker, you should get the hell out of business.” – Ray Kroc, founder of McDonald’s.

16. “Watch, listen, and learn. You can’t know it all yourself. Anyone who thinks they do is destined for mediocrity.” – Donald Trump, chairman of The Trump Organization, the Trump Plaza Associates, LLC.

17. “Always deliver more than expected.” – Larry Page, co-founder of Google.

18. “Twenty years from now, you will be more disappointed by the things that you didn’t do than by the ones you did do, so throw off the bowlines, sail away from safe harbor, catch the trade winds in your sails. Explore, Dream, Discover.” – Mark Twain, author.

19. “You shouldn’t focus on why you can’t do something, which is what most people do. You should focus on why perhaps you can, and be one of the exceptions.” – Steve Case, co-founder of AOL.

20. “A person who never made a mistake never tried anything new.” – Albert Einstein, physicist.

21. “Risk more than others think is safe. Dream more than others think is practical.” – Howard Schultz, CEO of Starbucks.

22. “I’m convinced that about half of what separates the successful entrepreneurs from the non-successful ones is pure perseverance.” – Steve Jobs, co-founder and CEO of Apple.

23. “Be undeniably good. No marketing effort or social media buzzword can be a substitute for that.” – Anthony Volodkin, founder of HypeMachine.

23. “The way to get started is to quit talking and begin doing.” – Walt Disney, co-founder of the Walt Disney Company.

24. “You miss 100 percent of the shots you don’t take.” – Wayne Gretzky, NHL Hall of Famer.

25. “Do not be embarrassed by your failures, learn from them and start again.” – Richard Branson, founder of the Virgin Group.

26. “It’s almost always harder to raise capital than you thought it would be, and it always takes longer. So plan for that.” – Richard Harroch, Venture Capitalist.

27. “If you don’t know what to do with your life, do something that saves lives. The world is full of of people in need, be the part of their life that fills that need.” – Sanjeev Saxena.

28. “It does not matter how slowly you go as long as you do not stop.” – Confucius.

29. “I hate how many people think, “glass half-empty” when their glass is really four-fifths full. I’m grateful when I have one drop in the glass because I know exactly what to do with it.” – Gary Vaynerchuk, co-founder and CEO of VaynerMedia.

30. “It’s hard to beat a person who never gives up.” – Babe Ruth, Major League Baseball Hall of Famer.

31. “For all of the most important things, the timing always sucks. Waiting for a good time to quit your job? The stars will never align and the traffic lights of life will never all be green at the same time. The universe doesn’t conspire against you, but it doesn’t go out of its way to line up the pins either. Conditions are never perfect. “Someday” is a disease that will take your dreams to the grave with you. Pro and con lists are just as bad. If it’s important to you and you want to do it “eventually,” just do it and correct course along the way.”- Timothy Ferriss, author of The 4-Hour Work Week.

32. “Fail often so you can succeed sooner.” – Tom Kelley, Ideo partner.

33. “We are currently not planning on conquering the world.” – Sergey Brin, co-founder of Google.

34. “Timing, perseverance, and ten years of trying will eventually make you look like an overnight success.” – Biz Stone, co-founder of Twitter.

35. “You may be disappointed if you fail, but you are doomed if you don’t try.” – Beverly Sills, opera singer.

36. “The media wants overnight successes (so they have someone to tear down). Ignore them. Ignore the early adopter critics that never have enough to play with. Ignore your investors that want proven tactics and predictable instant results. Listen instead to your real customers, to your vision and make something for the long haul. Because that’s how long it’s going to take, guys. – Seth Godin, author, entrepreneur, marketer, and public speaker.

37. “When you cease to dream you cease to live”  Malcolm Forbes, chairman and editor in chief of Forbes Magazine.

38. “Don’t worry about funding if you don’t need it. Today it’s cheaper to start a business than ever.”- Noah Everett, founder Twitpic.

39. “If you can’t fly then run, if you can’t run then walk, if you can’t walk then crawl, but whatever you do you have to keep moving forward.” – Martin Luther King, Jr., pastor, activist, humanitarian and Civil Rights leader.

40. “Your most unhappy customers are your greatest source of learning.” – Bill Gates, co-founder of Microsoft.

41. “I have not failed. I’ve just found 10,000 ways that won’t work.” – Thomas Edison, inventor.

42. “Entrepreneurship is neither a science nor an art. It is a practice.” – Peter Drucker, management consultant, educator, and author.

43. “In the modern world of business, it is useless to be a creative, original thinker unless you can also sell what you create.” – David Ogilvy, co-founder of Ogilvy & Mather.

44. “It doesn’t matter how many times you fail. It doesn’t matter how many times you almost get it right. No one is going to know or care about your failures, and neither should you. All you have to do is learn from them and those around you because all that matters in business is that you get it right once. Then everyone can tell you how lucky you are.” – Mark Cuban, Chairman of AXS TV, Owner of Landmark Theaters.

45. “Success is how high you bounce after you hit bottom.” – General George Patton.

46. “If you’re not embarrassed by the first version of your product, you’ve launched too late.” – Reid Hoffman, co-founder of LinkedIn.

47. “Positive thinking will let you do everything better than negative thinking will.” – Zig Ziglar, author, salesman, and motivational speaker.

48. “Don’t try to be original, just try to be good.” – Paul Rand, graphic designer.

49. “I’m not afraid of dying, I’m afraid of not trying.” – Jay Z, musician.

50. Whatever the mind can conceive and believe, the mind can achieve. – Dr. Napoleon Hill, author of Think and Grow Rich.

Bonus: You can say anything to anyone, but how you say it will determine how they will react – John Rampton, entrepreneur and investor.

By:  Dr. Matt Lindsay

TDT’s FINAL GEM OF 2017: The Right Way to Terminate an Employee – By: Dr. Matt Lindsay

termination tips - Copyright – Stock Photo / Register MarkEnding employee relationships is never pleasant. In fact, it’s almost always better to spot issues and address them along the way, as opposed to starting over training from the beginning. But in cases when it is necessary to terminate an employee, you want to be fully prepared and try to be as empathetic as possible.

A wise sage once told me, “Be slow to hire and quick to fire.” This advice is particularly important on the front end; the hiring end. Though many of us have been in situations in which we didn’t feel we had the luxury to take the time we might like to find the perfect fit, my advice is to do everything you can to never be in that situation. The solution? Always have an extra staff person. What it costs you is far less than it will cost you to be understaffed unexpectedly.

Consider using some of the classic employee evaluation tools. I like the Kolbe A Index, as it assesses qualitative strengths, rather than quantitative data. Used in conjunction with a Myers-Briggs assessment (which everyone in the office takes, including the doctor), you can create a team that capitalizes on everyone’s strengths.
Assume you are a bit overstaffed. What happens then? You can delegate outreach and marketing efforts, have a practice concierge, follow up on missed appointments more effectively and work the aging reports, thereby covering the increased overhead. You might even discover you are prepared to handle more volume!

What NOT To Do

Three years ago, I had a thriving practice that was incredibly efficient. I had one great staff person and we managed to see many people effectively. Then, highly unusual things started happening. First, a bullet was discovered in the office. This bullet entered at night, ricocheted off a cabinet and then went through a bottle of Purell on the counter, thereby removing all traceable evidence. Bizarre, huh? My CA, who was competent and extraordinarily beautiful, worked hard with the police to help figure out suspects.

Then, $3,000 went missing from my merchant account. Again, the CA competently and angrily talked to the merchant processor to try to get our missing money back. The merchant processor insisted that a refund for $3,000 had been made from the practice location. It ultimately turned out that she had issued refunds to her own credit card!

Later, the credit card that I had given the employee to purchase office supplies started showing items like false eyelashes, yoga gear, H-E-B charges and dinners. When confronted, she said she assumed it was her own card that she would make payments on.

Soon, she began spending inordinate amounts of time in the bathroom, vomiting and complaining of stomach pains. She moved four times within a year. Occasionally, she would show up in cutoff shorts and revealing clothing, saying she didn’t have time to go home. It became known that she was bartending each evening with a very steady following. She was compensated by different bar owners for posting her location on her Facebook page. Periodically, she simply didn’t show up at all, stating that she was sick, her phone had died, her alarm didn’t work, etc.

I felt trapped. I had one incredibly good employee who literally closed 100 percent of care packages, but was unreliable at best and a sociopath at worst. I tried hiring another employee to be trained by the first, but the first one refused to actually train because she wanted to retain control – and her job. Ultimately, after discovering that she had embezzled $9,000, I told her I had reported her to the police and the bank and would continue to keep her on payroll, paying back what she had stolen, until a new person was hired.

She then decided to read the Texas Chiropractic Act and issue a formal complaint to the board that I was doing everything on their list of things we are not allowed to do. She accused me of everything from using illegal drugs and having sex with patients, to insurance fraud. It took me 30 hours, 60 pages of documentation and nine months for the board to dismiss the case as erroneous.

Later, I found out she had left Utah, taking two of her four children and denying she had any others; abandoned her husband; and had a long history of bulimia and drug abuse. Yes, I finally let her go. Ultimately, she was indicted on three felony counts (two of which were from my office for forgery and embezzlement). Fortunately, I have not heard from her since.

I struggled after she left because I had no one trained and no Mary Poppins of chiropractic to step in and save the day. Clearly, I was not “quick to fire.” I wanted to help her.

In this case, I should have terminated her immediately and discontinued trying to make it work. But I had a golden, rotten goose of an employee, and I let my professional life be governed by the monster I created.

Since this experience, I have become cautious. I still want to live my life trusting others, and occasionally get burned rather than live a life of distrust. I have had some incredible employees and some that were decent, but not right for the practice. In these cases, in addition to performing regular (every 90 days) evaluations that they affix their signature to, and documenting absences and issues; as well as attempting to hold regular meetings and set clear expectations, I try hard to actually care about the employee as a person and find them a better fit.

Since starting this program, I have replaced and re-placed four different employees by directly providing solid leads and referrals. If it isn’t working for them, I’m pretty sure it isn’t working for me.

Do Your Due Diligence

So here is the nitty-gritty, although it does depend upon your individual state law. Texas is a right-to-work state. That essentially means employees have virtually no legal rights; they are entitled to no breaks, no lunchtime pay, no bonuses or accrued vacation pay if they leave; and you can terminate them for being annoying.

Hailing from California, where employees have many rights and justices that represent the opposite extreme from Texas, I am always honest with new employees. I do issue a contract and then let them know that it’s essentially meaningless; our relationship is based upon the relationship we create and nurture, not a piece of paper. I let them know how grossly unfair Texas employment law is, and they trust me more for doing so. When I write that appropriate termination of an employee is a state issue, I mean it. Do your own due diligence.

Cleaning House:  The Right Way To Do It

In general, these are the steps I follow when looking to clean house in my office:

  1. Issue an initial contract and explain the individual parts of it to the new hire.
  2. Hold a review at 30, 60 and 90 days; then each year. The annual review is a 360 review where all employees evaluate the employee and we discuss.
  3. My review clearly states expectations; in which aspects they are excelling and where they need to improve. I also ask how I can help them meet their goals.
  4. If they are not improving or if they need warnings, I issue a written warning stating exactly what will happen if they do not make a change. There are some non-negotiable items listed in our employee manual, such as no drugs or alcohol prior to work, no dating patients, and other items that lead to immediate termination; but most things are better handled with a warning and follow-through evaluation.
  5. If I find the relationship is not working, I have a talk with them about what makes them happy, where they are dissatisfied and what more they would like out of their work life. I then set about trying to find them a better fit. I post on LinkedIn, talk to colleagues and actively try to find them a new position. In this way, the employee is incentivized to train a new person; and more importantly, leaves feeling cared about and not feeling trapped in a job because they need a paycheck.
  6. One of the most important parts of my contract that I added a few years back is this: “If, after 90 days, the employee decides to give notice and look for another job, I will pay them a $1,000 bonus to give six weeks’ notice and conscientiously train a new person.” This gives me every opportunity for a smooth transition and creates goodwill all around.

How to effectively fire an employee is not an exact science. I believe that in small business, and particularly in health care, it is our responsibility to care for people we encounter, whether patients, people on the street that cut us off, our families or our employees. Find out the legal requirements in your own state, when you do and do not have the burden of paying unemployment, and design your own protocols and procedures to handle the inevitable. Losing employees is part of the territory we engage in when we have the privilege of practicing our art.

By:  Dr. Matt Lindsay

TDT’s Top 5 Reasons Why Our Dreams Don’t Take Flight – By: Dr. Matt Lindsay

Recognize the things that trap our dreams — and overcome them. 2014-04-Flight-HD-Wallpapers

A lot of us never see our dreams come true. Instead of soaring through the clouds, our dreams languish like a broken-down airplane confined to its hangar.  Through life, I have come to identify five common reasons why dreams don’t take flight:

1. We have been discouraged from dreaming by others.
We have to pilot our own dreams; we cannot entrust them to anyone else.  People who aren’t following their own dreams resent us pursuing ours.  Such people feel inadequate when we succeed, so they try to drag us down.  If we listen to external voices, then we allow our dreams to be hijacked.  At some point, other people will place limitations on us by doubting our abilities.  When surrounded by the turbulence of criticism, we have to grasp the controls tightly to keep from being knocked off course.

2. We fall into the habit of settling for average.
Average is the norm for a reason.  Being exceptional demands extra effort, sustained inspiration and uncommon discipline.  When we attempt to give flight to our dreams, we have to overcome the weight of opposition.  Like gravity, life’s circumstances constantly pull on our dreams, tugging us down to mediocrity.

Most of us don’t pay the price to overcome the opposition to our dreams.  We may start out inspired, but through time we fatigue.  Although never intending to abandon our dreams, we begin to make concessions here and there.  Through time, our lives become mundane, and our dreams slip away.

3. We are hindered by past disappointments and hurts.
Think about this….In the movie Top Gun, Tom Cruise plays Maverick, a young, talented and cocky aviator who dreams of being the premier pilot in the U.S. Navy.  In the film’s opening scenes, Maverick showcases his flying ability but also displays a knack for pushing the envelope with regards to safety.  Midway through the movie, Maverick’s characteristic aggression spells disaster. His plane crashes, killing his best friend and co-pilot.  Although cleared of wrongdoing, the painful memory of the accident haunts Maverick.  He quits taking risks and loses his edge.  Struggling to regain his poise, he considers giving up on his dream.  The incident nearly wrecks Maverick’s career, but he eventually reaches within to find the strength to return to the sky.

Like Maverick, many of us live with the memory of failure embedded in our psyche.  Perhaps a business we started went broke, or we were fired from a position of leadership.  Disappointment is the gap that exists between expectation and reality, and all of us have encountered that gap. Failure is a necessary and natural part of life, but if we’re going to attain our dreams, then, like Maverick, we have to summon the courage to deal with past hurts.

4. We lack the confidence needed to pursue our dreams.
Dreams are fragile.  They will be buffeted by assaults from all sides.  As such, they must be supplied with the extra strength of self-confidence.

In Amelia Earhart’s day, women were not supposed to fly airplanes.  If she had lacked self-assurance, she never would have even attempted to be a pilot.  Instead, Earhart confidently chased after her dream, and she was rewarded with both fulfillment and fame.

5. We are missing the imagination to dream.
For thousands of years, mankind traveled along the ground: by foot, by horse-and-buggy, by locomotive and eventually by automobile.  Thanks to the dreams of Orville and Wilbur Wright, we now hop across oceans in a matter of hours.  The imaginative brothers overcame ridicule and doubt to pioneer human flight, and the world has never been the same.                                                                                                                                              

Many of us play small because we do not allow ourselves to dream.  We trap ourselves in reality and never dare to go beyond what we can see with our eyes.  Imagination lifts us beyond average by giving us a vision of life that surpasses what we are experiencing currently.  Dreams infuse our spirit with energy and spur us on to greatness.

Bottom Line………Never Stop Dreaming!

By:  Dr. Matt Lindsay